Homebase

Homebase Dublin Job

Assistant Customer Service Manager

Homebase – : Dublin Area

Ref: HBAS2823 Salary: €32,000 to €35,000 + excellent benefits.
Closing Date: 01/09/2011

Our aim at Homebase is to help our customers realise their dream home and to help our employees realise their career dreams. We look for excellent team players who can offer the ultimate in customer service, and in return we offer an exciting career, with fantastic opportunities for professional development in a stimulating and friendly work environment.

The Role

As an Assistant Customer Service Manager, you’ll take ownership for delivering the highest standards of service in store – taking responsibility for the central sales floor, garden centre areas and the replenishment team. You’ll be promoting fantastic levels of customer service, driving efficient store replenishment procedures, and continuously developing the team through your fantastic coaching and mentoring skills. You will be focused on creating an outstanding shopping experience for our customers through the engagement of the team.

The Person

To succeed in this role you will need to have a minimum 1 years experience of managing large teams in a fast moving retail environment. You’ll be a great problem solver with a logical mind, and a proven ability to implement process and procedure. An ability to work methodically and cope well when working under pressure is a must with a firm understanding of workload planning and organisational skills.

You’ll be highly proactive, with a focus on identifying opportunities to improve service levels, and possess the excellent interpersonal skills required to interact with our customers on a daily basis. You’ll be an inspirational leader, developing your teams to their full potential and enabling them to deliver outstanding results.

The Business

We are a leader in home enhancement, and are part of the Home Retail Group, which is the UK and Ireland’s leading home and general merchandise retailer. With sales of almost £1.5 billion, we offer over 30,000 different products through our 350 stores, and we have over 70 million customers a year.

Our customers want to ‘Make a House a Home’, and we are here to help them do just that – supplying the product ranges they want, and the friendly advice they need. We’re seriously successful and plan to continue our development by opening new stores as well as improving and refurbishing existing ones.

Besides real scope for individuality and excellent career development prospects, Homebase offers highly competitive rewards and benefits, including an immediate 20% discount at Homebase and 10% discount on all Argos products.

More Here

Homebase Ireland Part Time Jobs

HR Team Leader (Part-time)

Location: Republic of Ireland (various locations)

Homebase Stores

Salary: €12.55 per hour

Our aim at Homebase is to help our customers realise their dream home and to help our employees realise their career dreams. We look for excellent team players who can offer the ultimate in customer service, and in return we offer an exciting career, with fantastic opportunities for professional development in a stimulating and friendly work environment.

We currently have the following positions available:

Portlaoise – 13 hour contract

Carlow – 13 hour contract

Dublin Naas Road – 12 hour contract

Limerick – 13 hour contract

Nutgrove – 18 hour contract

Waterford – 14 hour contract

Longford – 13 hour contract

The Role

As a Colleague Services Team Leader you will deliver strong support and service to store colleagues. You’ll be responsible for ensuring that colleague engagement is maintained and enhanced through accurate co-ordination and administration of key colleague related activities. You’ll be supporting with recruitment and induction, monitoring training progress and delivery, and ensuring the highest standards of health and safety compliance across the store. You’ll also be required to manage payroll administration and undertake Duty Management activities as required.

The Person

To succeed in this role you will need to have proven experience at a supervisory level, ideally in a retail environment. You will possess knowledge of people processes and issues, in particular colleague administration and payroll activities. You will be an excellent communicator who is passionate about people, their development and meeting company expectations. You’ll also be a great problem solver with a logical mind, and a proven ability to implement robust processes and procedures.

Staff get 20% discount at Homebase and 10% discount on all Argos products.

More Details Here