Jobs Guide Ireland

Trainee Insurance Clerks -  with AA Insurance! :
AA Insurance is Ireland’s largest personalised Insurance intermediary and our Dublin based call centre is a vibrant, energetic and rewarding working environment. We are currently recruiting entry-level positions for this call centre. These positions are temporary and will run for at least the next 6 months, but may run up to a maximum of 12 months. Full training will be provided by means of our extensive, in-house training and development programme. These positions will involve a 36.25 hour week, but hours of work and start time will be flexible to meet business needs and may also include weekend work. They will also involve dealing with inbound calls mainly – but there will be an element of sales work involved aswell.
Applicant Requirements

* All positions are entry-level therefore no previous insurance experience is necessary.
* Leaving Cert Essential.
* Candidates must possess the ability to work as part of a highly skilled and successful call centre team, whilst using their own initiative to achieve individual and personal targets, goals and objectives.
* Candidates also need to be available to start as soon as possible.
* Fluent English is required for this role.
* Interested candidates may apply by  by forwarding a cv by post to; HR Dept, AA Ireland, 56 Drury Street, Dublin 2 or by fax to; 01-6179400
* Please quote reference INSTIC.

Trainee Insurance Clerks – Kick Start Your Career with AA Insurance! :
There’s never been a better time to join the AA as a member of our vibrant, expanding call centre team as we are offering excellent opportunities to kickstart you career with Ireland’s leading motoring organisation! If you’re a team player with good personal, verbal and numerical skills, then you should contact us to discuss your future with AA Insurance Services, Ireland’s leading Insurance Intermediary. We always welcome CV’s from interested candidates.
Applicant Requirements

* For anyone with no previous experience who is keen to embark on a challenging and fulfilling career within our insurance call centre, full training will be provided for these entry level positions.
* Leaving Cert essential.
* Attractive remuneration package.
* Interested candidates may apply by completing an online application form or by forwarding a cv to; HR Dept, AA Ireland, 56 Drury Street, Dublin 2.
* Please quote reference INS.NEX.

Leaving Cert Results were out today – and for many school leavers another 3 years of study is probably expected.  But school leavers could get a job with AA Insurance – as Trainee Insurance Clerks
There’s never been a better time to join the AA as a member of our vibrant, expanding call centre team as we are offering excellent opportunities to kickstart you career with Ireland’s leading motoring organisation! If you’re a team player with good personal, verbal and numerical skills, then you should contact us to discuss your future with AA Insurance Services, Ireland’s leading Insurance Intermediary.
Applicant Requirements

* For anyone with no previous experience who is keen to embark on a challenging and fulfilling career within our insurance call centre, full training will be provided for these entry level positions.
* Leaving Cert is desirable, but Junior Cert essential.
* Attractive remuneration package.
* Interested candidates can apply by completing an online application form or by forwarding a cv to; HR Dept, AA Ireland, 56 Drury Street, Dublin 2.
* Please quote reference INS.NEX.

Closing date for receipt of cv’s is 19/08/2008.

First Acive have a job opening for a 
Customer Advisor – in  Middleton County Cork Ref RI3039

Purpose of Role

The purpose of the role is to champion the service quality ethic within the Store, ensuring a ‘ can do, will do’ approach to customers and their needs. To contribute to the delivery of the Store business activities and goals. To be a flexible team member by providing support for both S& I and the LA.
Accountabilities
To contribute to the achievement of Store targets for interest and non-interest income generation, by identifying selling opportunities and referring customers to the appropriate advisor (BDM, FC, S& I and LA)
Proactively sell credit cards to achieve or exceed branch target
Provide an excellent service to all customers, providing welcome, assistance, solution and follow-up (in person and over the phone)
Carry out the administration associated with account transactions, including the management of ‘ teller’ systems
Ensure that all diaries are managed effectively to promote an efficient customer flow and best service to the customers
Ensuring that all calls are answered promptly and fielded appropriately
Ensure that the environment is consistent with brand values. e.g. brochure racks stocked, office appearance and general tidiness
Assist the LA & S& IA with prospecting sales including processing of applications in accordance with prescribed systems and standards ensure compliance with audit and regulatory requirements.
Establish and maintain effective working relationships with their colleagues in Manufacturing to ensure effective fulfillment of products, quality customer service and speedy resolution of processing issues
Deputise for LA, S& IA during absences – vacation or sick leave.
Maintain excellent product knowledge and complete relevant financial qualifications as appropriate

Deliverables
Branch performance against agreed sales and contribution targets measured through
Number of credit card sales
Number of meetings generated
Volume and quality of referrals to Financial Consultant, Savings & Investment Advisor
Sales from referrals
Customer Satisfaction as measured by mystery shop and customer satisfaction survey
Complaint Log
AYIC, FTY & CQI Scores
Compliance with procedures and standards
Feedback from BDM through live observations and coaching sessions

The Individual
5 Leaving Certificate passes at Grades A, B or C including English and Mathematics
Minimum 2 years previous experience in Retail environment (preferred)
Can-do, will-do attitude with a relentless focus on customer
Prior experience in team based environment
Good interpersonal skills
Excellent administrative and organisational skills
Flexibility and a willingness to learn and take ownership of personal performance and development
Basic computer literacy and keyboard skills
Excellent knowledge of First Active Processes and systems
Working knowledge of First Active products

Additional Website Text
First Active offer an excellent remuneration package for suitable applicants. If you believe you have the knowledge, skills and motivation to deliver in this challenging role, please apply Online below.

Resourcing Contact: Claire Taggart Brennan

Business Contact: Tanya Smith

Closing Date: 13/03/08

Terms and Conditions:€19,746 – 32,171

Pension, Profit Share, Lunch Allowance, Club Sub € 180, 21 days holidays

Apply Here