Jobs at Ebay in Dublin
Job Title - Customer Solutions Agent
Requisition No. 38161BR
Category Customer Support
Location Ireland – Ebay Dublin
Work Location eBay Services Dublin
Shift Details Sunday to Thursday 2:30 pm to 11:00 pm
Primary Job Responsibilities
# Supporting the daily needs of our members on a wide variety of queries, ensuring their resolution & satisfaction
# Working with members in overcoming challenges they may face in their on site activity
# Having a thorough understanding of customer priorities, and identifying key improvement areas
# Providing feedback on emerging issues on the site
# Ensuring that we provide the safest, cleanest site possible for our members
Job Requirements
* Provide Best Customer Service, understanding our customer needs & acting with the customer in mind
* Flexible and adaptable with a positive attitude to wor
* Develops effective working relationships with peers and superiors
* Works as a team to ensure the eBay site is safe and clean
* Log information accurately
* Achieve quality & metric driven targets as set out by Supervisor
* Independently use all channels to stay informed with regards to department specific knowledge
* Maintain open communication with team Supervisor and Manager
* Continually display initiative to take on additional responsibilities towards professional growth