Customer Services

AA Jobs Dublin

AA Entry Level Call Centre Agent

The AA is Ireland’s leading motoring organisation and provider of rescue services. They  are also Ireland’s leading personal lines insurance intermediary and a major provider of travel, technical and information services. The AA  brand reflects the organisation’s core values of trust, integrity and reliability.

AA Ireland are currently recruiting entry-level positions for their  Dublin based call centre and there’s never been a better time to join the AA, a strong company with ambitious growth plans. The  call centre is a vibrant, energetic and rewarding working enviornment and They  have full-time hours available. Full training will be provided by means of an extensive, in-house training programme.

The positions available will involve dealing with both inbound and outbound calls, and will be driven by sales targets. Hours of work will be flexible, but successful candidates can expect to work up to 41.25 hours per week, Monday to Saturday.

These sales orientated positions are entry-level, therefore no previous call centre experience is necessary (it would be an advantage however). Candidates must possess the ability to work as part of a highly skilled and successful team, whilst using their own initative to achieve individual and personal targets, goals and objectives. Leaving Cert is essential, Third Level qualification desirable. Successful candidates need to be available for an immediate start.

Interested candidates may apply by completing an online application form or by forwarding a CV by email to; personnel@aaireland.ie or by post to; AA Ireland, 56 Drury Street, Dublin 2.

Customer Service Job Galway

Customer Service Representative

Employer
Contech Medical International Ireland.
Parkmore Business Park West, Parkmore, Galway, .

Working within a highly regulated environment dealing with multiple queries and documentation of relevant information. The successful candidate must be proficient in administration and have excellent computer skills. Experience in customer service/processing intricate data entry duties is advantageous.

Days per Week: 5

Hours per Week: 39

Daily Hours: NA

Experience Required: Minimum Experience: 2 Years

Location: GALWAY CITY
Please foward CV to: fwallace@advantmedical.com

Over 70 Job Vacancies at Facebook Ireland

Facebook have their EU HQ office in Dublin – and they always seem to have plenty of job vacancies. There were 79 vacancies listed today – in areas such as Operations, Finance , Recruitment.  There are reports that many IT and high tech  companies in Ireland are finding it hard to fill vacancies because of a lack of suitably qualified candidates. This differs to the message that our politicians keep telling us – that Ireland has  a well educated workforce.  The truth is that there is a lack of IT teaching and equipment in schools in Ireland . Also the uptake of foreign languages in Ireland is very low – and many of the jobs at places like Facebook require a language other than English  .

Here are the current Facebook Jobs in Dublin – are you qualified ?

Lidl Jobs West of Ireland

Lidl is the leading discount retailer in Europe trading in more than 20 countries and operating in excess of 8,000 stores.

Store Assistant

Lidl are Currently recruiting for positions in the following stores:

- Ardee
- Ballina
- Buncrana
- Castlebar
- Castleblaney
- Clifden
- Donegal Town
- Dungloe
- Letterkenny
- Galway Headford Road
- Milford
As a Store Assistant with Lidl you will be responsible for a wide range of duties including checkout operations, customer service, stock replenishment, store cleaning, HACCP and health and safety.

Requirements-

Are you hard working, highly motivated, flexible and a team-player? Do you enjoy multi-tasking? Do you have good communication skills and excellent customer service skills? Are you looking for a part time position with plenty of room to progress within the company? If so, then we are looking for you

In return you will be rewarded with an exciting and diversified job, full on the job training and a highly competitive hourly rate and benefits package. The company also offers further career progression opportunities from within, into various positions, including Store Management.

Are you interested in this challenge?

Send  your complete CV along with a cover letter to the address below quoting job title and reference number SA MUL Q310.

Lidl Ireland GmbH

PO Box 943

Great Connell Road

Newbridge

Co. Kildare

Waterford Next Christmas Temp Job

Stockroom Assistant (Xmas Sale Staff)
(Delivery/Stockroom Department)

N0007682

Location NEXT Plc. Waterford Ardkeen

Applicants must be eligible to work in the specified location.

Closing Date   15/10/2010

Salary €7.49 – €8.96 p/h

Standard Hours  : Various

Role :

To work as part of the delivery team in order to ensure all stock is tagged, size cubed and stored in the correct place, on time and to Company standard.

Application Here

Jobs at Citizens Information

The Citizens Information Phone Service (CIPS) is a national organisation, based in Cork. It provides information (primarily by telephone) directly to the public. CIPS wishes to recruit a full-time Information Officer (two-year contract) and a half-time Administrator (permanent).

INFORMATION OFFICER

€29,821 – €42,658

In addition to the immediate appointment of a full-time Information Officer (two-year fixed term contract), a panel of qualifying candidates will be created from which any further information staff vacancies (full-time or part-time, temporary or permanent) arising before end 2011 might be filled.

ADMINISTRATOR

€24,407 – €33,568 pro rata (half-time post)

In addition to the immediate appointment of a half-time Administrator (permanent contract), a panel of qualifying candidates will be created from which any further administrative vacancies (full-time or part-time, temporary or permanent) arising before end 2011 might be filled.

Candidates for either position must obtain an application pack by emailing cips.jobs@citinfo.ie – stating in the subject line which application pack is being requested. Applications will be accepted on application form only. CVs/letters of application not accepted.

Closing date for receipt of completed application forms: Monday 18 October 2010

CIPS is funded & supported by the Citizens Information Board

Mortgage Arrears Counsellors

Mortgage Arrears Counsellors (Part Time – Wexford)

Description:

Position involves visiting people with mortgage arrears and advising them on appropriate solutions. Part-time opportunities. Banking, building society experience desirable, but not essential. Training provided. Applicants should have own car and telephone. Candidates will be self employed and responsible for making their own Tax and PRSI contributions.

No. of Jobs: 3  : Start date: Immediate

Contract type: Permanent / Part Time  – Hours per week: Variable

Experience Required: No Experience.

Transport :Transport is required for this position

Salary: To be advised

Location : Wexford County

Apply Before : 18/09/2010

Please telephone Linda Locke on 0044 (0) 1793480202 or email: linda@whms.co.uk. Interviews will be held in the South of Ireland.

Employer:

Whitehorse Mortgage Services.

Argos Customer Service Manager Swords

Assistant Manager – Customer Service Manager (Ref:ARG1349-1236)

Location: Argos – Swords  Co Dublin

Salary: €28,315 circa + excellent benefits

Job Term: Full Time

The Argos retail management environment is now the smartest place to develop the next phase of your career. If you’re already proving your value in retail management – when you join us, at whatever level, the first thing you’ll see is the path ahead of you…

The Role

As an Argos Customer Service Manager you are very much the ‘face’ of the business – owning the entire customer experience and promoting a culture within store that ensures the customer is at the heart of everything we do. You’ll be working as part of a management team of three – taking the role of an Assistant Manager, deputising for the Store Manager and taking responsibility for our front of house functions.

You’ll be responsible for managing a team of approximately 20 people, in a store with a turnover of up to £8 million. This is one of our busier stores, requiring an experienced retail manager and offering fantastic career progression for those wishing to take on the challenge of managing a larger team in a bigger store.

You’ll deliver exceptional customer service through taking ownership of the sales floor and being the main point of escalation for customers with issues and complaints. You will highlight problem areas and make recommendations for improvements, whilst monitoring competitor activity and taking action where necessary.

You’ll be responsible for the management of the Customer Advisors – leading and developing your team into a highly efficient, customer-focused unit. Driving sales through implementing promotional activity, additional sales opportunities and analysing customer service data, you’ll be a key player in our continuing success.

The Person

To succeed in this role you will need to have a minimum 2 years experience of managing a team in a retail environment, with a history of dealing with customers on a face to face basis. You’ll possess excellent interpersonal skills and a flair for great service and leading by example. An inspirational leader, who takes pride in developing your team to their full potential – you are logical, passionate and determined in your approach to developing best practice.

The Business

While the current financial climate is clearly challenging and likely to remain so for the foreseeable future, Argos remains in a position of operational and financial strength which will continue to sustain our competitive advantage in the market place.

With an Argos catalogue in over 70% of UK homes, and an Argos store within 10 miles of every UK household, you will be working for the UK’s most famous catalogue retailer.

We are opening around 30 stores a year in line with our continued expansion and with 80% of our recruitment being done internally you can be sure that your career will be growing along with our business.

Closing date for applications: 20.08.10   Apply Here

Customer Service Agent Job at HP Galway

Customer Service Desk Agent – English
Location :  Hewlett Packard – Galway City

Description:

1. Resolve customer and sales office queries in relation to third-party software licensing with most of the queries received revolving around the product, program and licensing categories. 2. Provide daily support to large multi-national SLMS account including: disseminating information to individual affiliates of that account on the software licensing programs that they are signed up to; participating in visits to that customer and creating management reports on behalf of that customer. 3. Drive software renewal activity with multi-national account supported as well as with other individual customers. 4. Provide training to SLMS customers on SLMS OLS Tool including advising them on all of the various functionality and information sources available via the tool. 5. Manage daily activity workload to ensure that Service Level Agreement (SLA) commitment to customers and SLMS Business sponsors are consistently achieved

No. of Jobs: 1

Contract type: Permanent / Full Time

Days per week: 5  = Hours per week: 39

Start date: 01/09/2010

Experience Required: Some Experience. Minimum: 1 Years.

Salary: Neg + DOE Euro

Other Benefits: Standard Benefits. 23 days annual leave. Medical cover for yourself and dependents. Employer pension contributions. Life Assurance. Medical cover for employee and dependents. Optional Benefits. Hospital Saturday Fund. Tax saver commuter tickets. Personal Accident Insurance. Purchase additional annual leave Health Screening. Dental Insurance.

Closing Date : 13/09/2010

Applications with CV to: lindsay.smith@hp.com

Navan Supermacs Job Vacancies

Part-Time Team Members are required for Supermac’s Navan, Co Meath. Applicants must be flexible and available for all shifts including some weekends.Team Members provide ongoing support to the Management Team to ensure Supermac’s customers receive the best quality, service and cleanliness each time they visit a Supermac’s restaurant. Duties include preparing, cooking and serving food, cash handling and customer service. The successful candidates will have a good outgoing personality, who enjoy dealing with the public. The role may suit someone wishing to return to work or as a stepping stone to a career in the catering business. Candidates must also have fluent English.

TO APPLY: Please call into the store with your CV or ask for an application form. You may also email your CV to recruitment@supermacs.ie or post it to The Manager, Supermac’s Navan, Co. Meath