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Archive for the ‘Customer Services’ Category

Fraud Job at Paypal Dublin

Tuesday, February 23rd, 2010

Fraud Agent (Part Time)

Description:

Fraud Agents are required to work through a number of pre-determined fraud queues to identify potentially fraudulent accounts and place all appropriate restrictions. Other investigations including validation using a number of sources such as banks, credit card issuers, PayPal, eBay feedback, phone matches, IP Search, various websites, etc. Finally, a variety of documentation may be reviewed including: credit card statements, bank account statements and customer response, etc, in order to determine the legitimacy of the account and account holder. Experience in one or more of the following areas: Customer Support, Fraud Investigation, Card Issuing and/or merchant acquiring Credit Card, Transaction Processing and/or Chargeback Processing preferred. Customer communication experience (E-mail & Phone). Experience using Microsoft Office products including: Excel, Word, Access, Outlook, Visio, and PowerPoint. Full job description available on request.

No. of Jobs: 1

Contract type: To Be Advised / Part Time

Days per week: Wed-Sat

Hours per week: 20

Daily Hours: Wed-Fri:5pm-9pm/Sat12pm-8.30pm

Start date: 08/03/2010

Requirements

Experience Required: Some Experience.

Education Requirements:

1.) Leaving Certificate Ordinary Leaving Certificate or equivalent standard of education. May possess third level certificate, but not essential.

Salary: 12,750 pa Euro

Other Benefits: Benefits: Life Assurance, VHI, 25 days holidays pro rata, Subsidized canteen,Gym on site, Free Car parking.

Location : Blanchardstown

Closing Date : 01/03/2010

Training will be an initial 2 week period commencing on the 8th March. The working hours will initially be 8am to 4.30pm, Monday to Friday. Working Hours: 20 hours Wednesday to Friday: 5pm to 9pm, Saturday: 12midday to 8.30pm. After this initial two week training period the set shift hours described above will begin. TO APPLY: Please email updated CV to bbracken@paypal.com or rfitzpatrick@paypal.com

Hospitality Assistant Harvey Nichols Dundrum

Tuesday, December 1st, 2009

Harvey Nichols First Floor Restaurant and Bar:

Hospitality Assistant required

Full Time and Part Time Contract

Experience: Previous quality experience required as is a commitment to service quality

Contact: Please send application letter and CV to dublin.jobs@harveynichols.com

Cafe Staff Wanted in Castlebar

Monday, November 16th, 2009

CAFE RUA, SPENCER Street, Castlebar, full time position available for experienced waiting staff, minimum 2 years relevant experience. Phone 087 2235929 between 7-9pm

Post Office Clerks Dublin

Tuesday, November 3rd, 2009

An Post Customer Service Clerks – Dublin

An Post is now recruiting to form a panel from which future Clerk positions in the  Customer Services Section will be filled.

Salary:  €423.29 per week for a 37.5 hour week.

Based in the GPO Dublin, Customer Service Clerk’s deal with customer enquires/complaints (received by email, phone or in writing) and inputting requests for Redirection and Mail Holding services.

Hours of Attendance: The hours of attendance are based on a 37.5 hour week with a 5/6 day attendance liability. The hours or attendance may be between 8.00am and 8.00pm. Staggered attendance shifts apply and there is a 1 hour lunch break.

Key Responsibilities:

* Handle customer enquiries and complaints regarding mails products and services which are received in writing, via email and on the telephone.

* Ensure all communications are handled in a courteous and professional manner in accordance with agreed standards.

* Interact effectively with customers (internal and external) and with Customer Service team members.

* Communicate effectively with Delivery Service Units and Mail Centres.

* Take ownership of tasks.

* Identify the most appropriate and speedy resolution to customer issues.

More details and application Forms Here

Closing date for receipt of applications is Friday 13th November 2009.

Jobs in Carlow Supermacs

Tuesday, October 27th, 2009

TEAM MEMBERS  SUPERMACS

Location  BURRIN ST, CARLOW

Supermac’s on Burrin Street, Carlow, are currently looking for Team Members. Team Members provide ongoing support to the Management Team to ensure Supermac’s customers receive the best quality, service and cleanliness each time they visit a Supermac’s restaurant. Duties include preparing, cooking and serving food, cash handling and customer service.The successful candidates will have a good outgoing personality, who enjoy dealing with the public. The role may suit someone wishing to return to work or as a stepping stone to a career in the catering business. Candidates must also have fluent English.Additional Benefits: – Competitive Starting Rate – EUR9.31 (Conditions Apply) – Flexible Working Hours – Full Training Provided – Great Working Environment – Good craic! You will make friends for life! – Career Opportunities APPLICANTS WHO DO NOT HAVE LEGAL PERMISSION TO WORK IN IRELAND WILL NOT BE CONSIDERED.TO APPLY:
Please call in to the store for an application form or hand in your CV to the Manager on Duty.

Job in Meteor Store Grafton Street

Saturday, October 10th, 2009

Job Ref ARMGSJM

Job Title Assistant Retail Store Manager – Grafton Street

Job Type Full-time

Location Grafton Street

Salary Not disclosed

Description

The purpose of the position is to assist in the management of a Meteor Retail Outlet with full responsibility for ensuring retail best practice across all areas is delivered in store, that agreed customer satisfaction initiatives are delivered in store and all targets financial and operational are achieved along with the management and motivation of the retail sales consultants.

Key Responsibilities

Setting and agreeing sales targets with Retail Store Manager

Assist Retail Store Manager in the development of in store layouts and store fit out programme.

Achievement of instore targets across all areas, sales, wages, stock loss, customer satisfaction and stockholding.

Assist the Retail Store Manager in the recruitment and management of retail team.

Liason and feedback with the product departments on all initiatives run through the store.

Liason with marketing departments on all sales initiatives both national and local.

Preparation and delivery of weekly reports to Sales Manager

Motivation, training and development of sales consultants.

Implementation of customer satisfaction initiatives through direct sales channel

Overall achievement of all budget targets

Profile

Information exchange is a significant feature of the job with a necessity to clarify information of a more complex nature. There is a requirement for tact and diplomacy when dealing with others.

Proven track record in leading a sales team in a competitive market.

Results focused. Good motivator. Flexible.

Requires 18 months relevant experience.

Knowledge, Skills and Abilities

Indepth knowledge of retail environment.

Demonstrated ability to meet performance targets and sales objectives.

Ability to manage and develop a n instore team

Demonstrated understanding of the nature and importance of sales and customer service.

Excellent communication, interpersonal and presentation skills

Qualifications

Essential: A primary degree, ideally in a business discipline.

Experience in management and retail sales, preferably in a telecoms company

Desired: Experience in Irish Retail Market

Experience in a start up situation

Apply Here

HMV Sligo Christmas Work

Saturday, October 10th, 2009

Hours 25    -Days 5 out 7

At hmv we are passionate about getting our customers closer to the music, film and games they love. If you really know your stuff about the products that we sell and can inspire customers and deliver exceptional service, we can offer you an exciting career in entertainment retail.

Christmas is our busiest time of year and we need extra help in our stores throughout the country from September to January.

Using your specialist product and market knowledge, you’ll contribute to hmv’s success by replenishing stock, dealing with customer enquiries and providing first class service at the till.

You’ll need to be able to work across 5 days, on a flexible basis between Monday and Sunday, including bank holidays. Longer term, this could lead to a permanent career with hmv.

For more information regarding career development and benefits, please see our website.

Apply Here

you should available to start work w/c 26.10.

Supermacs Assistant Managers Jobs Nationwide

Saturday, October 10th, 2009

ASSISTANT MANAGERS  NATIONWIDE

Supermac’s currently have opportunitites for Assistant Managers nationwide.The Assistant Manager will be responsible for assisting in the smooth running of the restaurant, maintaining Supermac’s high standards of quality, service and cleanliness, whilst increasing customer numbers and profits.
You will be expected to lead by example thus encouraging staff and fellow management to strive for excellence.You should be professional with good organisational and communication skills, and possess management/supervisory experience in the Catering/Quick Service food industry.
You will work in a busy environment, where people are your most important asset in achieving success.
NOTE: This Management vacancy is full-time so those on Stamp 2 visas need not apply.
TO APPLY: Please send up-to-date CV along with Covering Letter to Supermac’s Head Office, HR Dept, Ballybrit Business Park, Ballybrit, Galway or email recruitment@supermacs.com
You must quote state the position you are applying for on the covering letter along with your location preferences.

Penneys Christmas Work in Waterford

Thursday, October 8th, 2009

Retail Operative- Christmas Temporary Contracts (Monday – Saturday)

Description:

Penneys are recruiting for Christmas temporary staff for the new refurbished Waterford store.  Ideal applicant will be interested in fashion and enjoy a fast pace of work in a rapidly changing retail environment, customer focused and enthusiastic. Applicants must be eligible to work within Ireland and the EEA.

No. of Jobs: 1

Contract type: Temporary / Part Time

Hours per week: 15

Start date: 16/11/2009

Experience Required: Some Experience.Minimum: 1 Years.

Salary: To be advised Euro

Location : Waterford City

Closing Date : 14/10/2009

To apply, See website: www. penneyswaterfordjobs.ie

Christmas Jobs at Argos Ireland

Wednesday, September 30th, 2009

Christmas work at Argos in Ireland  for 2009.

Working at Argos – you get paid and you can get 10% off too. Argos are always taking on extra part time staff in the busy run up to Christmas. Flexible hours available.

Here is the Argos Chrismas job application form – you can print it off and hand it in to your local Argos store.