EA / Bioware Galway Jobs
Bioware Galway
Job Title: Customer Service Representatives
Role: Customer Support
Description: BioWare Customer Service Representatives (CSRs) will be experienced service specialists supporting BioWare customers via chat, email and/or phones. Through problem identification, troubleshooting, education and resolution, the CSRs will be required to provide innovative and exceptional customer experience. As a key member of BioWare, CSRs are expected to maintain BioWare’s culture of excellence and commitment to quality in every aspect of their work.
Company Overview:
BioWare, a division of Fortune 500 company Electronic Arts (ERTS), specializes in delivering the best story-driven games in the world. With a history of excellence, BioWare has created some of the world’s best-selling titles including the award-winning Baldur’s Gate, the Neverwinter Nights series, and Star Wars: Knights of the Old Republic.
Original BioWare-created IPs include: Jade Empire, DragonAge : Origins, the critically acclaimed Mass Effect, Mass Effect 2, and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS.
BioWare is currently developing Star Wars: The Old Republic, a massively multiplayer online role-playing game being developed at BioWare’s studios in Austin, Texas. Recently announced, BioWare’s customer support for the upcoming game will be centralized in Galway, Ireland.
Duties and Responsibilities:
• Provide first contact resolution of customer issues via chat, e-mail and/or phones
• A Tier 3 level of support that handles escalations from Tier 1 and Tier 2 agents
• Troubleshoot and handle the most complicated and sensitive of customer inquiries
• Deliver timely and accurate responses to customer questions and requests as determined by internal SLAs
• Take personal ownership of customer requests and provide a BioWare world-class level of support
• Maintain accountability for accurate and timely assistance to our customers
• Provide exceptional customer experience as measured through customer surveys and internal SLAs
• Maintain security and confidentiality of BioWare’s internal information and customer/account information
• Escalate and communicate any customer well-being issues
Skills and Qualifications:
Essential
• Minimum two years experience working in a Customer Service environment
• Excellent Customer Service skills with proven quality track record
• Verbal and written fluency in English essential with multilingual fluency in French or German an advantage
• Moderate computer and advanced typing skills
Desirable, but not essential
• Previous large volume Contact Centre experience
Person Specification:
• Team player with a positive attitude
• Ability to handle stressful situations
• Willingness to be flexible
• Ability to maintain confidentiality
• Results orientated
• High work standards
• Organised and able to prioritise tasks to meet the changing demands of the business
• Excellent interpersonal skills with ability to form good working relationships with staff at all levels
• Confident and professional in appearance conduct and approach
Compensation:
BioWare Ireland offer a highly competitive base salary and benefits package including but not exclusive to; bonus, shares, pension, life assurance, long term disability, out of country relocation.
Please Note:
Applicants must be eligible to work in Ireland without company sponsorship
This position will have a high requirement for late night, shift based hours
Full details and Apply Here
Categories: Administration, EA Jobs, Galway Jobs, Night Shifts, Office Jobs Tags:
Tesco Customer Assistant Jobs
Tesco Jobs Ireland – Customer Assistant
Tesco are always looking for people who:
Are always helpful and friendly to customers and colleagues. Someone who is able to work well in a team, and has a positive approach to helping and supporting colleagues no matter how challenging.
Always perform in their job role. Someone who is committed and makes every effort to do a good job for themselves their department, and their store.
Are always willing to support their store. Someone who is reliable and turns up to work on time, is smart and tidy and who is ready to roll their sleeves up and get stuck in where ever they are needed.
Flexible Working
If you are recruited on a flexible working contract you will have a number of core hours which you will work every week. In addition you will be asked to provide your ‘availability’ to work additional flexible hours and you may be asked to work all or some of these additional hours each week. You will be given a minimum of 24 hours notice of the additional flexible hours you are asked to work, but should normally be given up to 7 days notice.
Customer Assistants are working away to make sure customers get exactly what they want. Or to put it another way, you play a big part in delivering ‘Every Little Helps’. And being Tesco, that means much more than keeping the shelves full. You’ll get involved in lots of different areas, from stock rotation to supporting our warehouse staff with deliveries, ensuring our aisles are tidy and clear and be supportive of other colleagues to deliver an excellent customer shopping trip at all times. So you’ll definitely need a can-do attitude and bags of initiative and enthusiasm.
Tesco Store Assistant Jobs are ONLY advertised in the individual Tesco Stores.
For a customer assistant job in Tescos - you should visit the store in person and talk to the people there. For senior roles and management jobs visit the Tesco Ireland Website
There is a list of all the Tesco Locations in Ireland Here with phone numbers..
TESCO ABBEYFEALE, Colbert Terrace, Abbeyfeale, Limerick, Tel: 068 51195
TESCO ARDKEEN Ardkeen, Tel: 051 311255 Filling station
TESCO ASHBOURNE,Frederick Street,Ashbourne,Meath,Tel: 1890928512
TESCO Athlone , Golden Island Shopping Centre, Athlone, Westmeath, Tel: 1800 455454
TESCO BAILIESBORO, Thomas Street, Cavan, Tel: 042-9675055
TESCO BALLINA, Market Square, Ballina, Mayo, Tel: 096 21056
TESCO BALLINAMORE, New Line Road, Ballinamore, Leitrim, Tel:
TESCO BALLINASLOE, Dunlo Town Centre, County Galway, Tel: 0909-650100
TESCO BALLINROBE, Claremorris Road,Mayo Tel: 949541782
TESCO BETTYSTOWN, Narrow Ways,Bettystown,Meath, Tel: 041 9827406
TESCO BIRR, Railway Road, Birr, Offaly, Tel: 05791 – 69081
TESCO CARLOW, Fairgreen Shopping Centre, Carlow, Tel: 599139140
TESCO CARRICK ON SHANNON Dublin Road, Carrick on Shannon, Tel: 719671551
TESCO CASHEL, Cahir Road, Cashel, Tipperary,Tel: 062-64620 Filling Station
TESCO CASTLEBAR, Market Square, Castlebar, Mayo,Tel: 1890-928416
TESCO CASTLEPOLLARD Shopping Centre, Westmeath, tel: 04496 62250
TESCO CAVAN, Main St/Pearce St, Cavan Town, Tel: (049)4331422
TESCO CELBRIDGE,Maynooth Road,Celbridge,Kildare,Tel: 16274126
TESCO CLAREMORRIS, Silverbridge Shopping Centre, Claremorris, Tel: 094 9372234
TESCO CLONMEL EXTRA, Powerstown centre, Clonmel, Tipperary Tel: 526181660
TESCO COONAGH, Coonagh Cross, Coonagh, Co Limerick, Tel: 061-327899
TESCO CRUMLIN,Crumlin Shopping Centre,Crumlin,Dublin 12,Tel: 1890928433
TESCO DENNEHEYS CROSS , Orchard Gardens, Cork City, Tel: 021 – 4541412
TESCO , Douglas Village Shopping Centre, Douglas, Tel: 021 4857357
TESCO DROGHEDA ,Donore Road,Drogheda,Louth,Tel: 041 9878501
TESCO DROGHEDA,West Street,Drogheda,Louth,Tel: 041 9839607
TESCO BALLYFERMOT,Upper Ballyfermot Road,Ballyfermot,Dublin 10,Tel: 01 6266654
TESCO BALLYMUN,Number 7 Towers Centre,Ballymun,Dublin 11,Tel: 01 8421011
TESCO BLANCHARDSTOWN,Roselawn Shopping Centre,Blanchardstown,Dublin 15,
TESCO CLONDALKIN,Booth Road,Clondalkin,Dublin 22,Tel: 01 4593393
TESCO DRUMCONDRA,22A Upper Drumcondra Road,Dublin 9,Tel: 01 8377632
TESCO DUBLIN INCHICORE ,38-41 Tyrconnell Place,Inchicore,Dublin 18,Tel: 14200025
TESCO DUBLIN RATHCOOLE EXPRESS,Main Street,Rathcoole,Co. Dublin,Tel: 01-4010375
TESCO DUBLIN SANTRY,Omnipark,Santry,Dublin 9,Tel: 18429122
DUBLIN TALLAGHT,The Square Shopping Centre,Tallaght,Dublin 24,Tel: 12152000
DUBLIN TEMPLE BAR,40-47 Fleet Street,Dublin,Dublin 2,Tel: 1890928523
TESCO DUNDALK,Dundalk Shopping Centre,Dundalk,Co Louth,Tel: 042 93323353
TESCO Dundalk,Longwalk Shopping Centre,Co. Louth,Tel: 429327277
TESCO Dundrum Town Centre,Dundrum,Dublin 16,Tel: 01-2991030 –
TESCO EDENDERRY, clonmullen Industrial Estate, Offaly, Tel: 469732680
TESCO ENNIS, Francis Street, Ennis, Clare Tel: 065-6829722
TESCO GALWAY,Galway Shopping Centre, Tel: 091 561261
TESCO KILLARNEY PARK, Deerpark Road, Killarney, Kerry, Tel: 646637993
TESCO KILLARNEY, New St, Killarney, Kerry, Tel: 064 6632866
TESCO KILRUSH, Ennis Road, Kilrush, Clare, Tel: 065-9051438
TESCO LETTERKENNY,Letterkenny Shopping Centre,Letterkenny,Donegal,Tel: 074 23814
TESCO Limerick Arthurs Quay,Limerick City,Tel: 061 411067
TESCO Limerick Roxboro Shopping Centre, Limerick, Tel: 061-416839
TESCO Limerick , Crescent Shopping Centre, Dooradoyle, Limerick, Tel: 061-229933
TESCO LISDUGGAN, Waterford Shopping Centre, Lisduggan, Waterford, Tel: 51372051
TESCO LONGFORD, Rear Main Street, Longford, Tel: 043 33 47300
TESCO LUCAN,Tesco Shopping Centre,Lucan,Co. Dublin,Tel: 16282304
TESCO MAHON, Mahon Point Shopping Centre, Mahon, Tel: 021-497-2018
TESCO MALLOW, Park Road, Mallow, Cork, Tel: (022)22933
TESCO MAYNOOTH EXTRA,Carton Park,Maynooth,Kildare,Tel: (01) 6549700 Filling station
TESCO MIDLETON, Market Green Shopping Centre, Midleton, Cork, Tel: 0214636151
TESCO MITCHELSTOWN, Brigowan Road, Mitchelstown, Cork, Tel: 025 86015
TESCO MONAGHAN,Dawson Street,Monaghan Town,Monaghan,Tel: 4771525
TESCO MULLINGAR, Ashe Road, Mullingar, Westmeath, Tel: 044-9341022
TESCO NAAS, Blessington Road, Naas, Kildare, Tel: 045-879633
TESCO NAVAN,Navan Shopping Centre,Navan,Meath,Tel: 469022872
TESCO NENAGH, Ormand Street,Nenagh Tel: 067 50602
TESCO NEW ROSS, Bosheen Road, New Ross, Wexford, Tel: 051-440393
TESCO NEWBRIDGE, Moorefield, Newbridge, Kildare, Tel: 045 432992
TESCO NEWCASTLE WEST, Limerick Road, Newcastle west, Limerick, Tel: 069 66095
TESCO PAUL ST CORK, Paul Street Shopping Centre, Cork City, Tel: 214270791
TESCO POLEBERRY, Bath Street, Poleberry, Waterford, Tel: 51878000
TESCO PORTLAOISE Laois Shopping Centre, Portlaoise, Laois, Tel: 1890928432
TESCO Rathfarnham Shopping Centre,Rathfarnham,Dublin 14,Tel: (01)4938527
TESCO ROSCOMMON, Market Yard,Roscommon Town, Tel: 906637474
TESCO ROSCREA, Roscrea, Tipperary, Tel: 0505 22777
TESCO SLIGO, O’Connell Street, tel: 719162788
TESCO THURLES, Liberty Square, Thurles, Tipperary, Tel: 50421855
TESCO TIPPERARY, Limerick Road, Tipperary Town, Tel: 6233753
TESCO TRALEE Manor West Retail Park, Tralee, Kerry,
TRALEE SQUARE, Abbeycourt, Tralee, Kerry, Tel: 667121110
TRAMORE, Summerhill, Tramore, Waterford, Tel: 51330558 Filling station
TULLAMORE EXTRA, Portarlington Road, Tullamore, Offaly, Tel: 1890928432 Filling station
TESCO TULLOW, Abbey St, Tullow, Carlow, Tel: 059 9151666
TESCO WESTPORT, Westpoint Shopping Centre,Mayo, Tel: 098-501250
TESCO WILTON, Sarfield Road, Cork, Cork, Tel: 214386500
TESCO YOUGHAL, Mill Road, Youghal, Cork, Tel: 024 20233
Categories: Cavan Jobs, Christmas Jobs, Cork Jobs, County Clare Jobs, Donegal Jobs, Dublin Jobs, Dundrum, Evening Work, Galway Jobs, Internship Scheme, Kerry Jobs, Kildare Jobs, Kilkenny Jobs, Laois Jobs, Night Shifts, No Experience Required, Retail Jobs, Roscommon Jobs, School Leaver Jobs, Sligo Jobs, Tesco Jobs Tags:
Night Porter – Kitchen Porter Galway
Kitchen Porter/ Night Porter
Description:
Day to day cleaning of kitchen, assisting Chefs. The Night Porter position would involve bar work, security and general cleaning of the hotel.
Starting Date: 23/08/2010
Minimum salary: JLC / REA Rates
Hours per week: 39
Contract type: PF – Full-Time
Experience Required
Employer
Name: Fairhill House Hotel
Information: info@fairhillhouse.com
Phone: 094 95 46176
Fax: 094-95-46176
How to apply: Applications with CV to: Fairhill House Hotel, Clonbur , Co, Galway
Last date for application: 14/09/2010
Categories: Galway Jobs, Hospitality, Hotel Jobs, Night Shifts Tags:
Tuam Cleaning Job
Cleaner (Night Shift)
Night cleaner required, working hours will include weekends and bank holidays. Duties will inlcude the washing and cleaning of coaches and maintaining a high standard of cleanliness. Some experience of heavy commercial vehicles would be an advantage.
Contract type: Permanent / Full Time
Days and hours variable
Start date: Immediate
Experience Required: Some Experience. Minimum: 1 Years.
Salary: Neg DOE Euro
Location : Tuam (Rural)
Closing Date : 30/07/2010
Please forward cover letter and CV to cummercoach@eircom.net. No postal or telephone enquiries.
Categories: Cleaning Jobs, Galway Jobs, Night Shifts Tags:
Nursing Job Castlebar
Qualified RGN Staff Nurse required.
Recent experience required and should be flexible and willing to work shifts. A good command of English and excellent communication skills essential. New graduates with an interest in geriatrics will be considered.
Contract type: Permanent / Full Time
Hours per week: 40 – Start date: Immediate
Transport :Transport is required for this position
Salary: Neg DOE Euro
Location : Castlebar: Abbey Breaffy Nursing Home, Dublin Road N5 Castlebar Co. Mayo
Closing Date : 27/12/2009
Please send CV to: Director of Care,Abbeybreaffy Nursing Home, Dublin Road, N5, Castlebar, Co Mayo,
Categories: Mayo Jobs, Night Shifts, Nursing Jobs Tags:
Car Mechanics – work for the AA in Galway
AA Patrol Force – Galway area : Job DescriptionAre you now reviewing your career prospects and planning for the future? Would you like to become a part of our famous Patrol Team? If you are a fully qualified and experienced motor mechanic with a full, clean B driving licence, then the AA can provide you with the perfect path to achieve these goals. We are now planning an expansion of our Patrol Services for our 450,000 members around Ireland and we will be recruiting an additional Mechanic to join our Patrol team in the Glaway area on a flexible hours basis. The successful candidate will be joining a team that is famous for its efficiency, resourcefulness and courtesy in providing assistance to motorists in difficulty and providing whatever action is appropriate, e.g. repair or recovery. Our rescue service presents interesting and difficult challanges every day, plus the job satisfaction that comes with getting people out of trouble and on the road again, swiftly and safely. This position will be employed on a flexible hours basis plus a generous after hours call-out arrangement. You will receive an excellent remuneration package which includes salary, shift allowance and other benefits that are all a part of working in Ireland’s most progressive motoring organisation.
Applicant Requirements
* Fully qualified, experienced motor mechanic.
* Full, clean, B driver’s licence.
* Interested applicants may apply by forwarding a cv to: Gary Freemantle, Manager Human Resources, AA Ireland Ltd, 56 Drury Street, Dublin 2.
* Fax: 01-6179400
Closing date for receipt of cv’s is 10/07/2009.
Categories: Customer Services, Driving Jobs, Evening Work, Galway Jobs, Mechanics, Night Shifts, Outdoor Work, Work From Home Tags:
Relief Nursing Job Co Mayo
Nurses (Relief Work)
Description:
Nurses required for relief work in nursing home. This is a new facility -excellent conditions and rate of pay. Premium shift work at weekends. Fluent English essential.
No. of Jobs: 1
Contract type: Other / Part Time
Hours per week: Flexible
Start date: Immediate
Salary: Neg DOE Euro
Location : Ballyhaunis Co Mayo
Closing date : 11/06/2009
Please call in person with a CV and references to Ann Feeney Ave Maria Nursing Home, Tooreen, Ballyhaunis, Co. Mayo.
Categories: Evening Work, Extra Income, Mayo Jobs, Medical Jobs, Night Shifts, Nursing Jobs, Part Time Work Tags:
Staff Nurse Jobs in Galway Clinic
Theatre Staff NursesTHEATRE NURSES(Full time, part time and flexible working arrangements available) Experience and Theatre Course desirable but not essential Registration as a nurse with the Irish Nursing Board (An Bord Altranais) is required .
We offer continued education support, professional development opportunities, attractive salaries, terms and conditions, and free staff car parking.
To call us telephone +353 (0)91 785716 Please submit CV/Resume to: Human Resources, Galway Clinic, Doughiska,Galway, Ireland or email: patricia.dempsey@galwayclinic.com The Galway Clinic is an equal opportunities employer
Categories: Evening Work, Galway Jobs, Health Work, Living in Ireland, Night Shifts, Nursing Jobs, Part Time Work Tags:
Amazon Data Centre Technician
Data Cetre Technician – 033775
It’s not every day that you have a chance to join a business that’s making history. Amazon.com is a pioneering e-commerce company, and we are continuing our development in exciting new areas. It is a company for people who want to create something new, out beyond the familiar and the comfortable. With no time for bureaucracy or rigid structures, we operate in a fluid and creative environment that demands initiative, imagination and total commitment. Amazon.com Data Centres are 24×7 environments & are staffed with Data Centre Technicians around the clock who are required to work 12 hour shifts that either start or end on a weekend & rotate between three & four day work weeks. The work week is based on a 40 hours a week.
Data Centre Technicians are also required to wear a pager for communication, information, emergency & on-call situations.
Qualifications
In the hiring of Data Centre Technicians, Amazon.com is looking for individuals with experience across the following four core competencies:
Networking:
• Experience with Cisco’s Cat & Native IOS
• Switch configuration & troubleshooting • Copper cable termination
• Understanding of fiber optic cabling
• Experience with Cisco 6500, 3700 & 7600 Series equipment
Systems:
• General knowledge of Linux/Unix with troubleshooting experience
• Operational knowledge of Microsoft Windows 2003 Server & Windows XP Pro
• Base operating system install
• System administration
• Scripting: Perl, Python, Bash Computer/Server
Hardware:
• HP/Compaq Proliant Servers – possess or obtain within three months of hire, an APS certification on
the Proliant products
• Knowledge of the x86 platform & SAN architecture HVAC (Heating, Ventilating, & Air-Conditioning):
• Power distribution units (PDUs) & uninterrupted power supplies (UPS)
• Fire suppression systems
• Diesel generators
• Air handlers & chillers
Candidates need not be experts in all of the above, but ideally would have experience with at least two of the above and show the willingness & aptitude to learn what is required to become adequately skilled in the other competencies.
Strong communications skills are a must. The position also has a physical component requiring the ability to lift & rack equipment.
Categories: Dublin Jobs, IT Jobs, Living in Ireland, Night Shifts, Technical Jobs Tags:
Street Life : Work in Burger Van
Catering Assistant (Part Time)
Description: Duties to include helping in the sale and cooking of Homemade Burgers and Hot dogs. No experience necessary. Duties will also involve cleaning and food preparation as well as general help. Night work initially from 9pm till 4am. Own transport or the ability to drive is an advantage or transport with a tow hitch/bar. Weekend work. The ability to work in a pressurised environment an advantage.
Starting Date: Immediate
Minimum salary: JLC/REA Rates
Maximum salary: 10.00ph : EURO
Hours per week: 28
Contract type: PP – Part-Time
Experience required: None required
Employer
Name: Street Life
Address: 112 Branswood, Athy, Co. Kildare, IE
Phone: 085 1402811/059 863 1114
Email: dr_kildara@yahoo.com
Information: dr_kildara@yahoo.com
How to apply
How to apply: Please telephone Tom on 086 668 8745 to apply. Alternatively please post CV to Street Life, 112 Branswood, Athy, Co. Kildare, E-Mail: dr_kildara@yahoo.com.
Last date for application: 22/11/2008
Categories: Crazy Jobs, Customer Services, Kildare Jobs, Night Shifts, No Experience Required, Outdoor Work, Part Time Work Tags: